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Senior Systems Engineer
2 months ago
We are seeking a highly skilled Senior Systems Engineer to join our team at TeamLogic IT, Tarpon Springs, FL. As a key member of our IT team, you will be responsible for ensuring the smooth operation and functionality of our systems, allowing our end-users to accomplish their business tasks efficiently.
Key Responsibilities:- Perform Systems Administration tasks for on-premises systems, including Windows Server administration via Active Directory, File & Print services, DNS, DHCP.
- Perform Network Administration tasks for on-premises systems, including firewalls, switches, and access points.
- Perform Cloud Systems Administration for Microsoft 365 services, including SharePoint, Teams, Exchange, Entra ID, and Intune.
- Design, develop, and deploy new network, server, and cloud solutions and architectures for our customers.
- Migrate on-premises infrastructure to cloud environments and recapitalize on-premises infrastructure based on customer requirements.
- Assess customer environments to understand and develop recommendations for security enhancements, system replacements, and service enhancements.
- Work with key customer stakeholders to advise and secure backing for critical system changes, upgrades, enhancements, and replacements.
- Prioritize incidents and service requests according to defined processes to meet defined SLAs.
- Provide escalated support for L2/L3 requests from the service desk.
- Provide support for incoming L1 requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues.
- Perform hands-on on-premises support when needed, such as drive replacement, delivery of peripherals, and installation of new computers and network devices.
- College diploma or university degree in Computer Science, Engineering, Cybersecurity, or a related field, or 5+ years equivalent work experience and relevant industry certifications.
- Significant experience (5+ years) with Microsoft Windows Server and Desktop operating systems. MacOS and Linux experience preferred.
- Significant experience (5+ years) with Microsoft 365 Administration, including Exchange Online, Teams, SharePoint Online, Entra ID/AAD. 365 licensing experience preferred.
- Significant experience (5+ years) with networking hardware, including firewalls, switches, and access points, and associated concepts, including routing, VLANs, and Wi-Fi planning.
- Experience with Sophos, SonicWall, and Meraki is a plus.
- Experience with host-based virtualization, preferably Hyper-V and VMWare.
- Experience with storage systems (appliance and server-based) and associated hardware and concepts, including interface technologies and RAID management.
- Experience with cloud system migrations, including File Server to cloud storage, Exchange on-premises to Exchange Online, and AD to Entra ID/AAD/Intune.
- Experience with Business Continuity and Disaster Recovery, including backup system architecture, backup validation, High Availability (HA), and active/passive failover.
- Preferred experience with cloud infrastructure systems, including Azure, AWS, and GCP.
- Preferred experience with MDM systems, such as Intune, JAMF, or Mosyle.
- Preferred experience with managing customers subject to compliance regimes, including standards such as PCI, HIPAA, FINRA, NIST, and DFARS/CMMC.
- Preferred experience implementing and supporting VoIP and UCaaS systems.
We offer flexible work-from-home options and a dynamic work environment that fosters team collaboration and innovation. If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you'll enjoy being part of TeamLogic IT. Apply now to join our team and take your career to the next level