Warranty Coordinator

Camping World Holdings, Inc. is seeking a skilled Warranty Administrator to support our Service Department. As a key member of our team, you will play a vital role in ensuring seamless customer experiences and efficient warranty processes.

• Foster strong relationships with customers and store staff to resolve issues and provide exceptional service.
• Respond to incoming calls and inquiries in a professional and courteous manner.
• Collaborate with Service Advisors to schedule appointments and manage work orders.
• Assist with the write-up of customer work orders and obtain necessary warranty authorizations.
• Follow up on warranty receivables and ensure timely payment.
• Participate in training and development programs to enhance skills and knowledge.
• Assist technicians with diagnosis, authorization, and repairs as needed.
• Maintain a clean and safe work environment, adhering to company policies and regulations.

• High School Diploma or equivalent preferred.
• One year of RV experience preferred but not required.
• Strong computer skills and working knowledge of equipment.
• Excellent organizational and sequencing skills.
• Working knowledge of Service Department activities, methods, and policies.
• Valid Driver's License may be required.
• Excellent communication and listening skills to resolve issues professionally.
• Ability to accept additional tasks and direction from management.

Camping World Holdings, Inc. offers a competitive pay range of $16.25-$19.31 hourly, as well as a comprehensive benefits package, including Paid Time Off, 401(k), Employee Assistance Program, Good Sam Roadside Assistance, and more. Part-time associates are offered access to dental and vision coverage.

We are an equal employment opportunity employer and welcome applications from diverse candidates.