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Enrollment Leadership Position

2 months ago


Chandler, Arizona, United States Boundless Learning Full time
About the Role

We are seeking a highly motivated and experienced Enrollment Supervisor to join our team at Boundless Learning. As a key member of our enrollment team, you will play a critical role in supporting the Director, Enrollment in achieving our student recruitment goals.

Key Responsibilities
  • Provide leadership and guidance to Enrollment Advisors to ensure they have the tools and resources needed to succeed.
  • Develop and implement strategies to improve lead management, quality communication with students, and forecasting and performance.
  • Conduct regular coaching and training sessions to enhance the skills and knowledge of Enrollment Advisors.
  • Monitor performance and identify areas for team growth and individual development.
  • Collaborate with the Director, Enrollment to develop and implement effective recruitment strategies.
  • Ensure alignment between Boundless Learning enrollment team and Partner expectations.
Requirements
  • 4-year degree from an accredited institution OR appropriate combination of education and significant call center experience.
  • Minimum 3 years Higher Education experience preferred.
  • Minimum 5 years consultative sales management and leadership experience preferred.
  • Strong leadership and organizational capabilities with time management, conflict and problem resolutions skills.
  • A thorough understanding of contact center operations.
  • Demonstrated proficiency in recruitment training and development.
  • Capacity to work in a fast-paced environment and to be a self-starter.
  • Highly motivational, energetic and collaborative personality.
  • Able to drive performance through the creation of a productive and fun work environment.
  • Outstanding written and verbal communication skills.
  • Strong analytical skills.
  • Proficient in MS Office, including Word, Excel, PowerPoint and Outlook.
  • Ability to work evenings until 9:00 PM (if needed) and/or weekends as business needs dictate.
What We Offer

At Boundless Learning, we offer a dynamic and supportive work environment that fosters growth and development. As an Enrollment Supervisor, you will have the opportunity to work with a talented team of professionals who are passionate about education and student success.

We are committed to providing our employees with the tools and resources they need to succeed. If you are a motivated and experienced leader who is passionate about education, we encourage you to apply for this exciting opportunity.