Clinical Liaison Nurse

15 hours ago


Jacksonville, Florida, United States UnitedHealth Group Full time
Optum Specialty Pharmacy Infusion Services

We are seeking a highly skilled Clinical Liaison Nurse to join our team at Optum Specialty Pharmacy Infusion Services. As a Clinical Liaison Nurse, you will play a critical role in providing patient education and sales in a hospital setting.

Key Responsibilities:

  • Provide clinical education and manage marketing services to hospital and physician referral sources to ensure awareness of Optum Specialty Pharmacy Infusion Services programs and services.
  • Assess and coordinate home infusion services to assist with determining the plan of care administered by Optum Specialty Pharmacy Infusion Services under the direction of the patient's physician.
  • Provide patient and caregiver training on therapy, monitoring, and side effects; demonstrate procedure for administering therapy in the home, with a return demonstration from the patient/caregiver.
  • Maintain and grow facility customer relationships and provide responsive customer service with assigned accounts; evaluate current and future clinical and service needs for existing and new accounts.
  • Conduct in-services and continuing education programs for referral sources and/or their support staff; partner with Regional Sales Director on presentations to current and potential accounts.

Requirements:

  • Current, unrestricted RN license in the state of practice.
  • 2+ years of IV related clinical experience.
  • 2+ years of experience working with laptops and/or tablets - including the ability to type and talk at the same time and toggle between multiple applications.
  • Willing and able to work up to 5 days a week in the field going to local hospitals (primarily University of Florida Gainesville) for bedside patient teaches.

Preferred Qualifications:

  • 2+ years of home healthcare experience.
  • 2+ years of Hospital/DME/Home Care or Case Management related experience.
  • 1+ years of hospital liaison experience.
  • 1+ years of sales and customer service experience.
  • Knowledge of the Infusion Nursing standards (INS) and nursing process.
  • Proven effective communication and teaching skills with patients, family members, and other staff members.
  • Proven ability to work autonomously, managing own workload and seeking out opportunities to expand service opportunities.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.



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