Customer Experience Specialist

3 weeks ago


Manhattan, Kansas, United States Hibbet Sports Full time

We are seeking a Customer Experience Specialist to join our team at Hibbett Sports. In this role, you will be responsible for creating a welcoming and engaging shopping experience for our customers. Your primary focus will be on providing exceptional customer service, responding to customer inquiries, and resolving any issues that may arise.

About the Role

This is an exciting opportunity for someone who is passionate about delivering exceptional customer experiences. As a Customer Experience Specialist, you will have the chance to make a real impact on our customers' shopping experience and contribute to the success of our store.

We estimate the salary for this role to be around $40,000 - $55,000 per year, based on national averages for similar positions. However, please note that salaries can vary depending on location, experience, and other factors.

Key Responsibilities
  1. Provide exceptional customer service
  2. Respond to customer inquiries
  3. Resolve customer complaints
  4. Maintain a clean and organized store environment


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