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Sales Associate
2 months ago
We are seeking a highly skilled and motivated Sales Associate to join our team at Tapestry. As a Sales Associate, you will be responsible for delivering exceptional customer service and driving sales growth in our retail stores.
Key Responsibilities- Client & Service Expert: Achieve individual sales goals, develop strong product knowledge across all categories, and ensure exemplary customer service by delivering the ultimate kate spade experience.
- Leadership Presence: Achieve personal sales goals, develop extensive product knowledge, and partner with Store Manager and Assistant Manager to elevate selling culture and initiate business-driving events in store.
- Building Brand Equity: Understand and communicate the kate spade new york brand aesthetic, brand philosophy, and lifestyle to the sales team and customer, build strong relationships with clients as a brand ambassador, and communicate client feedback to Store Manager and Assistant Manager to elevate client service and sales.
- Operational Excellence: Perform and supervise store opening and closing procedures, including counting register funds, completing bank deposits, opening and closing registers, and securing the facility.
- Strong Communication Skills: Possess excellent verbal and written communication skills.
- Proven Ability and Contribution to an Elevated Selling Culture: Demonstrate a proven ability to contribute to an elevated selling culture and drive sales growth.
- Elevated Sense of Personal Style: Possess an elevated sense of personal style and a passion for fashion.
- Minimum 2-3 Years' Experience in Luxury Goods or a Comparable Retail Environment: Have a minimum of 2-3 years' experience in luxury goods or a comparable retail environment.
- Bachelor's Degree in a Related Field: Possess a Bachelor's degree in a related field (preferred).
- Courage: Demonstrate the courage to take on new challenges and provide constructive feedback to others.
- Creativity: Possess the creativity to come up with new and innovative ideas and solutions.
- Customer Focus: Demonstrate a customer-focused approach and provide exceptional customer service.
- Dealing with Ambiguity: Demonstrate the ability to effectively cope with change and ambiguity.
- Drive for Results: Demonstrate a drive for results and a commitment to exceeding sales goals.
- Interpersonal Savvy: Possess excellent interpersonal skills and the ability to build strong relationships with colleagues and customers.
- Learning on the Fly: Demonstrate a willingness to learn and adapt to new situations and challenges.