Student Support Specialist Senior

2 weeks ago


St Louis, Missouri, United States University of Missouri-Saint Louis Full time
Job Summary

We are seeking a highly skilled and experienced Student Support Specialist Senior to join our team at the University of Missouri-Saint Louis. This role will provide technical and clerical services to students, including collecting required documentation and processing relevant student data to determine financial aid eligibility.

Key Responsibilities
  • Provide excellent customer service to students visiting the office.
  • Have a strong understanding of financial aid processes and programs.
  • May be responsible for coordinating financial aid records with data processing.
  • Advise students, prospective students and parents regarding financial aid and their student account.
  • Provides cashiering services for the campus community.
  • Bill Third Party entries and collect payments
  • Process delinquent account to collections
  • Process student and corporate refunds
Requirements
  • A Bachelor's degree or an equivalent combination of education and experience and at least 2 years of experience from which comparable knowledge and skills can be acquired is necessary
  • Preferred Qualifications: A Bachelor's degree or an equivalent combination of education and experience and at least 5 years of experience from which comparable knowledge and skills can be acquired is necessary
Benefits

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses.

Equal Employment Opportunity

The University of Missouri System is an Equal Opportunity Employer. Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, or protected veteran status, or any other status protected by applicable state or federal law.



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