Behavioral Health Telehealth Facilitator

1 week ago


Globe, Arizona, United States Behavioral Health Solutions Full time

We are seeking a skilled and self-driven individual to join our behavioral health team as a part-time Telehealth Facilitator. This role requires someone who is comfortable working in a Skilled Nursing Facility (SNF) environment and has technical skills with tablet and telehealth equipment.

Key Responsibilities
  • Serve as the liaison between healthcare providers and patients during Telehealth visits.
  • Ensure that telehealth equipment is functioning properly, troubleshoot technical issues, and connect patients with technical support when needed.
  • Coordinate appointment scheduling between healthcare providers and clients in SNFs.
  • Provide ongoing support to healthcare professionals regarding Telehealth services.
  • Establish timely connections to telehealth appointments.
  • Communicate effectively with patients, families, facility staff, and colleagues.
Requirements
  • Proficiency in using technology, including iPads, tablets, smartphones, computers, and mobile applications.
  • Knowledge of Microsoft Office and other relevant software.
  • Familiarity with behavioral health terminology.
  • Strong organizational and time-management skills.
  • Ability to multitask and work effectively in a fast-paced environment.
  • Excellent interpersonal and communication skills.
  • Knowledge of HIPAA regulations and patient confidentiality.
  • A valid Driver's License is required, along with reliable transportation.
  • Some facilities may require up-to-date vaccinations or appropriate exemptions.
  • Certification in BLS, TB Test, CPR/AED/First Aid is necessary.
Benefits
  • Competitive earnings with a salary range of $24.00 - $28.00 per hour.
  • Required PPE is provided.
  • Ongoing training and supervision.
  • A balance between work and personal life.
  • PTO and Paid Holidays.
  • Paid travel time is included.


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