IT Program Manager

4 weeks ago


Chantilly, Virginia, United States Janus Soft Inc Full time

The Business Analyst will provide support to a medical Salesforce application development team by working with customers to gather and document requirements, vet and validate Acceptance Criteria with Product Owner and key stakeholders, and write-up as development stories in Jira for the development team to complete.

Once development activities are completed, provide manual and automated testing support to ensure that the application features work as intended and meet customer requirements as documented.


Key Responsibilities:

  • Communication:
  • Facilitate open conversations with the Product Owner, Product Line Manager, and customer management
  • Clearly communicate project information to development teams.
  • Elicitation:
  • Ask probing questions to understand project goals.
  • Interview stakeholders and users to gather insights.
  • Requirements Documentation:
  • Record requirements in a clear and concise manner.
  • Ensure easy sharing of requirements across teams.
  • Analysis:
  • Review requirements and identify data-driven solutions.
  • Use insights to achieve desired business outcomes.

Essential Skills:

  • Needs analysis
  • Eliciting requirements
  • Business case definition
  • Requirements writing
  • Requirements review
  • Flow and process diagramming
  • Wireframing
  • Business data analytics
  • Problem solving

Technical Skills:

  • Automation
  • Collaboration
  • Data management
  • Reports and dashboards
  • CRM Platform (Health Cloud & Experience Cloud)

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