Wellness Experience Ambassador

2 days ago


Mountain View, California, United States 24 Hour Fitness Full time
Why Join Our Team?

At 24 Hour Fitness, we're passionate about creating a healthier, happier world. We're seeking team members who share our vision and are committed to delivering exceptional customer service and helping our members achieve their fitness goals.


Job Summary

This role involves sharing your passion for fitness by assisting new members in getting started on their fitness journey. You'll provide a top-notch sales and service experience to all guests and members through a compelling approach of offering membership, fitness, and retail products and services.


You'll build relationships with our members and translate the value of our product and service offerings, focusing on behaviors that drive member acquisition and retention. Your goal is to make genuine connections with people, understand their unique needs, and prescribe the perfect solution.


Your Key Responsibilities
  • Deliver a genuine, authentic, and engaging guest experience tailored to each individual's unique needs and interests.
  • Execute the CARE sales model with each guest and share how our products/services can meet their fitness needs.
  • Contact potential members by phone to invite them into our club and help them get started on their fitness journey.
  • Manage and follow up on leads using our Lead Management System and utilize a daily planner to track and plan successful lead management and selling activities.
  • Generate leads/new business internally through member promotions, referrals, the distribution of guest passes, and contacting leads generated via phone.

Requirements

We're looking for candidates who are:

  • Authentic, sincere, and open-minded.
  • Self-motivated, passionate about helping others, eager to learn, and genuinely interested in helping others.
  • Strive to excel, exceed goals, have a can-do attitude, and embrace failure as an opportunity to grow and learn.
  • Love to achieve or exceed sales goals and have a genuine interest in helping others.

Compensation and Benefits

The salary range for this position is $19.43 - $21.59 per hour, depending on location, work experience, and education. We also offer various benefits, including medical/dental/vision benefits, paid time off, and sickness benefits.



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