Retail Lead Specialist
3 days ago
Burlington is seeking a Retail Lead Specialist to join our team. As a key member of our store team, you will be responsible for leading day-to-day customer service initiatives, inspiring and motivating associates to provide exceptional customer service.
The ideal candidate will have strong leadership skills, a friendly demeanor, and an interest in retail. They will thrive in a fast-paced environment, working collaboratively with the Assistant Store Manager and Customer Service Supervisor to drive improvement of friendliness, speed of checkout, and customer feedback surveys.
Responsibilities:
- Lead by example, demonstrating Our Burlington philosophy and company core values
- Drive improvement of customer service metrics through proactive problem-solving and efficient execution
- Maintain a neat and organized front-end area, troubleshooting issues with registers and transactions
Requirements:
- Ability to work a flexible schedule, including early mornings, nights, weekends, and holidays
- Ability to lift and move boxes weighing 40 lbs or more
Benefits:
We offer a competitive wage, flexible hours, and an associate discount. Part-time associates may be eligible for benefits, including medical coverage and a 401(k) plan.
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