Seasonal Retail Sales Lead
3 weeks ago
Squishable is a close-knit team of designers, artists, and pop culture enthusiasts who create unique and adorable plush and lifestyle products. Our offices are in a sunny Soho loft in NYC, and downtown Washington DC. We're looking for a Seasonal Retail Sales Lead to help spread holiday cheer in our stores. This role is crucial during our busiest time of the year, and you'll be instrumental in delivering exceptional customer experiences. We strive to create a customer experience that is based on sharing our love and passion for the brand while building long-lasting relationships with our customers.
Key Responsibilities:- Understand organizational objectives and make decisions in partnership with the Store Manager that align with Company priorities and values.
- Enforce sales strategies, initiatives, and growth across all categories.
- Productivity Management: hold self and sales team accountable for personal sales.
- Act as a brand ambassador in the local market/mall to drive brand loyalty and business.
- Solution-oriented and forward thinking in resolving customer issues; partner with Store Manager and/or District Manager/Regional Manager as appropriate.
- Develop both individual and team product knowledge skills.
- Assist in supervising the team on a daily, weekly, and monthly basis to meet goals and utilize Company tools.
- Two plus years of relevant supervisor experience in a high volume, fast paced, challenging and creative customer facing environment.
- Passion for people and a dynamic and engaged leader who has a passion for empowering, inspiring, motivating, teaching & developing team members.
- Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment.
- Feedback is a gift and ability to receive and provide constructive feedback and recognition to every team member.
- High emotional intelligence with the ability to work with, and manage diverse teams by being highly empathetic, intuitive, self-motivated, and driven.
- Teams Win and a team player who fosters a collaborative and engaged teamwork environment.
- Willing to work a flexible schedule including early mornings, nights, overnights, weekends, and holidays as needed.
- Proficient with Microsoft Office Suite or related software.
- Ability to transport stock as may be required; lifting cartons up to 25 lb.
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