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Customer Care Associate

2 months ago


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Job Overview

This position is focused on providing exceptional customer support.

Are you someone who enjoys interacting with others and has a talent for resolving issues? As a Customer Service Representative with Union Wireless, you will play a crucial role in assisting our valued clients with their questions and concerns. Imagine working in a vibrant retail setting, where each day presents new opportunities to make a positive impact.


Your contribution will be essential in delivering high-quality service and ensuring customer satisfaction. Become a part of our team and experience a workplace that prioritizes humility and sincerity. In this role, you can expect to earn approximately $19.75 per hour. The work schedule is Monday through Friday from 9 AM to 6 PM, with rotating Saturday shifts from 9 AM to 3 PM.


We offer a comprehensive benefits package that includes Medical, Dental, Vision, 401(k), Life Insurance, Flexible Spending Account, Competitive Salary, Paid Time Off, and Employee Discounts. If you are eager to start a fulfilling career in customer service, we encourage you to consider this opportunity.


Key Responsibilities

As a Customer Service Representative at Union Wireless, you will find that every interaction is a chance to create a lasting impression. Our goal is not just to address issues but to build trust and loyalty with each customer we engage. Join our team, where we foster a culture of support, collaboration, and growth.


Experience a mission-driven workplace that is committed to your personal and professional advancement. If you are enthusiastic about continuous improvement and development, this role provides an excellent foundation for your career aspirations. Join our dedicated team that values authentic relationships and outstanding service.


Qualifications

To succeed as a Customer Service Representative at Union Wireless, proficiency in Microsoft Office is essential. You should be adept at making swift, strategic decisions that align with our organizational objectives. Being proactive and detail-oriented is vital for effectively managing tasks and prioritizing duties. Strong communication and relationship-building skills are crucial, along with a steadfast commitment to integrity and excellence. We appreciate individuals who bring positive energy, intellectual curiosity, and the ability to engage professionally with diverse personalities.


If you possess excellent problem-solving abilities, a collaborative spirit, and a commitment to providing exceptional service, you are well-suited for this role. Join our team and contribute to a culture that values meaningful connections and outstanding service.


We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.