Lead Eyecare Advisor

3 days ago


Bloomingdale, Illinois, United States EssilorLuxottica Full time
Job Title: Lead Eyecare Advisor

At EssilorLuxottica, we're committed to delivering exceptional customer experiences in the optical industry. As a Lead Eyecare Advisor, you'll play a crucial role in creating value for our customers by delivering the LensCrafters Experience.

Key Responsibilities:
  • Provide exceptional customer service, ensuring all patients receive the highest quality optometric care.
  • Perform and manage key steps to deliver the store's key performance indicators.
  • Integrate the Brand Story and ensure flawless execution of the patient experience/behaviors.
  • Seamlessly link the doctor and retail functions together.
Requirements:
  • High School graduate or equivalent.
  • 1 Year of experience in customer service, retail, and/or optical.
  • Customer service skills (internal and external).
  • Knowledge of current fashion trends.
  • Leadership skills.
  • Problem-solving ability.
  • Familiarity with cash register, computers, and calculators.
  • Organization and sales skills.
  • Strong basic math skills.
  • Knowledge of office and store merchandise.
  • Strong interpersonal skills.
What We Offer:

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression, or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information, or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.



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