Customer Service Representative
2 weeks ago
Winners Circle Customer Service
Job SummaryWe are seeking a highly skilled and enthusiastic Customer Service Representative to join our Winners Circle team at Dave & Buster's. As a Guest Experience Specialist, you will be responsible for delivering an unparalleled Guest experience through exceptional communication, problem-solving, and teamwork.
Key Responsibilities- Provide timely and accurate service to Guests, managing wait times and communicating information as needed.
- Assist Guests with all requests, answer questions, and make recommendations on items.
- Provide game assistance by promptly notifying Support Technicians or Management as needed.
- Ensure the cleanliness and organization of the Winners Circle, including restocking merchandise and supplies.
- Collaborate with other Team Members to foster a cooperative and harmonious working climate.
To be successful in this role, you will need to be a strong communicator, able to work in a fast-paced environment, and possess excellent problem-solving skills. You will also need to be able to lift and carry up to 30 pounds, move about the facility, and stand for long periods of time.
What We OfferAs a valued member of our team, you will enjoy a competitive salary, opportunities for career growth and development, and a fun and dynamic work environment. We are committed to delivering exceptional Guest experiences and providing a safe and inclusive workplace for all Team Members.
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