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Sales Associate

2 months ago

Cranston, Rhode Island, United States Anthropologie Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Anthropologie. As a Sales Associate, you will play a key role in driving sales and providing an exceptional customer experience.

Key Responsibilities
  • Customer Experience
    • Develop and maintain a deep understanding of our customers' needs and preferences to provide personalized service and recommendations.
    • Support a selling environment on the sales floor by engaging with customers, sharing product knowledge, and providing a frictionless shopping experience.
    • Utilize technology to facilitate transactions, find sizes and colors, and place orders for items not available in store.
  • Teamwork and Communication
    • Build strong relationships with peers and colleagues to achieve sales goals and provide exceptional customer service.
    • Participate in product knowledge sharing, current trends, and personal styling priorities to inspire customers and drive sales.
    • Contribute to a positive team morale by participating in store initiatives and highlighting peers and leaders.
    • Provide insights related to customer and employee experience and communicate feedback to Store Leadership.
  • Visual and Business Operations
    • Understand the impact of service and selling on every shift to drive business results.
    • Support the shipment process to gain awareness of product, including new and restock items, and contribute to completion of omni order fulfillment processes.
    • Maintain Anthropologie's visual and operational standards while keeping the focus on the customer.
    Requirements
    • Anthropologie brand fan
    • Experience in customer service
    • Experience being a team player
    • Ability to work flexible hours to meet the needs of the store, including nights, weekends, and holidays
    Perks and Benefits

We offer comprehensive Perks & Benefits to employees, including medical, dental, vision, PTO, generous employee discounts, retirement savings, and more. For additional information, please visit our website.

Pay Range

Starting from USD $14.00/Hr.

EEO Statement

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex, religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law.