HPC Hardware Technical Deployment Specialist Graduate
1 week ago
This role has been designed as a hybrid position, with an expectation that you will work on average 2-3 days per week from an HPE office.
About Us:Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world.
Job Responsibilities:- Work as part of a team to install and deploy small, medium, and large-scale high-performance computing systems in various customer locations in North America.
- Responsible for rack/stack, connecting, and cabling systems according to point-to-point cabling maps and SCHD specifications.
- Power up, validate, and run health checks on HW, troubleshooting and working to correct any issues.
- Participate in system acceptance, working to resolve any HW fallout on the system.
- Responsible for ordering, returning, and managing parts while onsite and following all parts handling policies and procedures.
- Analyze, troubleshoot, and resolve issues including HPE Enterprise systems, servers, storage, and networking.
- Operational management tasks including working to resolve escalations and clearing blocking issues to enable continued delivery of HPC/datacenter support activities.
- Provide appropriate documentation of tasks and activities and technical outlines.
- Responsible for following all HPE Travel Policies and Procedures.
- Located within 50 miles of a major airport.
- Must be a US Citizen.
- Ability to quickly learn and pick up hardware technical requirements as it relates to installation, troubleshooting, and break-fix.
- Working knowledge of fiber optic and/or copper cables; able to label, bundle, run, and understand point-to-point mappings.
- Working knowledge of servers, storage, networking in a Datacenter environment.
- Possess strong mechanical aptitude and ability to follow procedures to make component-level repairs using ESD best practices.
- Demonstrates a strong team mentality; able to work well with multiple groups.
- Strong organizational skills; ability to manage multiple projects and administrative tasks that align within each.
- Professional written and verbal communication skills.
- Attention to detail with a focus on customer satisfaction.
- Ability to lift 50lbs.
- Ability to stand on ladders.
- Ability to stand for long periods of time.
- Ability to operate manual and power hand tools.
Within 12 months of receiving a minimum Associate's Degree or equivalent degree in Electrical Computer Engineering, Computer Science, or related area of study.
Additional Skills:Accountability, Active Learning, Active Listening, Bias, Business Growth, Client Expectations Management, Coaching, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Centric Solutions, Customer Relationship Management (CRM), Design Thinking, Empathy, Follow-Through, Growth Mindset, Information Technology (IT) Infrastructure, Infrastructure as a Service (IaaS), Intellectual Curiosity, Long Term Planning, Managing Ambiguity, Process Improvements, Product Services, Relationship Building
What We Can Offer You:We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial, and emotional wellbeing.
We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division.
We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
Follow @HPECareers on Instagram to see the latest on people, culture, and tech at HPE.
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Job: Services Job Level: TCP_02
The expected salary/wage range for a U.S.-based hire filling this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level. If this is a sales role, then the listed salary range reflects combined base salary and target-level sales compensation pay. If this is a non-sales role, then the listed salary range reflects base salary only. Variable incentives may also be offered.
USD Annual Salary: $58,500.00 - $135,000.00
HPE is an Equal Employment Opportunity/Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.
Please click here: Equal Employment Opportunity
Hewlett Packard Enterprise is EEO F/M/Protected Veteran/Individual with Disabilities.
HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.
Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
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