Senior Quality Reviewer
3 weeks ago
**Join Our Team at BCforward**
As a Quality Control Analyst, you will play a critical role in maintaining our high standards of quality and customer satisfaction.
We are a dynamic and growing organization, committed to excellence in our services and delivery.
About the Role:
You will be responsible for reviewing and assessing the quality of reviews performed by analysts, ensuring compliance with client policies.
This includes auditing the quality of all analysts on a project, completing regular quality assurance audits, identifying error trends, and providing feedback on policy knowledge.
Your Key Responsibilities:
- Audit the quality of all analysts on a project to ensure contractual requirements are met.
- Complete regular quality assurance audits to maintain high standards.
- Identify error trends and report to management on a daily basis.
- Provide feedback on policy knowledge to analysts and vendors.
- Collaborate with internal teams to ensure consistent quality.
Salary and Benefits:
$65,000 - $75,000 per year, depending on experience.
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