Senior Quality Reviewer

3 weeks ago


San Francisco, California, United States BCforward Full time

**Join Our Team at BCforward**

As a Quality Control Analyst, you will play a critical role in maintaining our high standards of quality and customer satisfaction.

We are a dynamic and growing organization, committed to excellence in our services and delivery.

About the Role:

You will be responsible for reviewing and assessing the quality of reviews performed by analysts, ensuring compliance with client policies.

This includes auditing the quality of all analysts on a project, completing regular quality assurance audits, identifying error trends, and providing feedback on policy knowledge.

Your Key Responsibilities:

  • Audit the quality of all analysts on a project to ensure contractual requirements are met.
  • Complete regular quality assurance audits to maintain high standards.
  • Identify error trends and report to management on a daily basis.
  • Provide feedback on policy knowledge to analysts and vendors.
  • Collaborate with internal teams to ensure consistent quality.

Salary and Benefits:

$65,000 - $75,000 per year, depending on experience.



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