Service Team Associate
5 hours ago
We are seeking dedicated and experienced Service Team Members to join our team at Small Cheval, a part of Hogsalt. Our ideal candidate is passionate about upholding Hogsalt's values of harmony, accountability, and resilience.
Responsibilities:- Ensure the overall guest experience exceeds expectations, always anticipating guests' needs.
- Understand and respond knowledgeably to questions about the restaurant and menu.
- Use tact and good judgment when dealing with guest challenges and respond to guest needs with patience and courtesy.
- Ensure all Steps of Service are completed for each guest, including placing the order, delivering food and beverage, and checking in throughout the meal.
- Proficiently operate all necessary tools and equipment, including the POS system, Small Cheval Guest App, and Small Cheval Gift Cards.
- Prepare cocktails, draft beers, and ice cream products for guests according to the Hogsalt Recipe Index.
- Assist with prep & general store organization (cutting garnishes, preparing sauces, restocking dry goods) as needed.
- Assist with maintaining store cleanliness (washing & sanitizing dishes, countertops, tables, removing and replacing garbages).
- At least 1 year of experience working in a high volume restaurant environment; experience as a server, barista, or bartender is a plus.
- Must have open availability including evenings, weekends, and holidays.
- Must be able to frequently lift and carry up to 50 lbs.
- Must be positive, collaborative, and committed to healthy communication and quality work.
- Valid Food Handler & Basset certifications are required for this role.
- Kitchen/Culinary experience is a plus.
We offer a full suite of benefits, including medical, dental, vision, life insurance, a 401(k), commuter benefits, dining rewards, and paid time off.
At Hogsalt, we're not your typical restaurant group. We're a team that makes people - our guests and ourselves - happy. We're looking for someone who shares our passion for hospitality and our commitment to excellence.
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