Administrative Support Specialist

6 days ago


Marshall, Michigan, United States Infor Full time
Job Summary:

As an Administrative Support Specialist at Infor, you will play a vital role in maintaining the smooth operation of our medical office. Your primary responsibility will be to handle administrative duties, ensuring that our clinical staff can focus on providing exceptional patient care.

Key Responsibilities:
  • Administrative Support: Provide administrative assistance to our medical staff, including answering phone calls, creating appointments, and managing patient records.
  • Patient Communication: Greet and check in patients, assist with registration and scheduling, and maintain a line of communication between patients and clinical staff.
  • Office Management: Process incoming mail and faxes, prepare Electronic Medical Records, and maintain office supplies.
  • Quality Assurance: Assist with quality assurance initiatives, update patient demographics, and verify insurance eligibility.
  • Scheduling: Evaluate daily schedules to accommodate patient flow, minimize missed appointments, and coordinate scheduling of incoming referrals.
Requirements:
  • Education: Associate's degree or equivalent formal education is preferred.
  • Skills: Excellent telephone, written communication, and interpersonal skills; ability to prioritize multiple tasks while maintaining focus and effectiveness.
  • Experience: Experience working in a medical office or administrative setting is required.
Working Conditions:

Must work in a busy office and public environment while maintaining a friendly demeanor during all interactions with diverse populations of physicians, nurses, patient family members, etc. Potential exposure to blood/body fluids and contagious disease.



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