Retail Service Ambassador

5 days ago


Dallas, Texas, United States 5-Pillar Solutions, Inc. Full time
Job Overview

We are seeking a highly motivated Retail Customer Service Associate to join our team at 5-Pillar Solutions, Inc. This role offers an excellent opportunity for growth and development in a dynamic retail environment.

Estimated Annual Salary: $45,000 - $55,000

Key Responsibilities

The successful candidate will be responsible for providing exceptional customer service, responding to customer inquiries, and resolving issues in a professional and courteous manner.

  • Interact with customers: Engage with local homeowners to provide information on home renovation and improvement services, highlighting the value of these services and how they can benefit families and homes.
  • Rapport building: Establish genuine and professional relationships with customers to connect them with our team of sales experts.
  • Training and development: Attend regular training sessions with our client and internal leadership team to stay up-to-date on industry trends and best practices.
Requirements and Qualifications

To succeed in this role, you will need:

  • Excellent communication skills: Demonstrate creative and genuine communication skills to engage with customers and build rapport.
  • Problem-solving skills: Approach challenges head-on and create innovative solutions to resolve customer issues.
  • Emotional intelligence: Possess emotional intelligence to empathize with customers and provide personalized support.
  • Team player: Be a team player who pushes themselves and encourages others to meet and exceed goals.
  • Work ethic: Have a strong work ethic and take pride in your work.
  • Customer service experience: Have some experience in customer service, retail customer service, or sales.
Benefits

This role offers a competitive salary, opportunities for growth and development, and a dynamic work environment.



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