Dollar Store Customer Experience Specialist

3 weeks ago


Newton, Texas, United States Family Dollar Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for delivering outstanding customer experiences and providing expert assistance with product selection and checkout processes.


Main Responsibilities:
  1. Customer Service: Provide exceptional customer service by greeting customers warmly, answering questions, and resolving issues promptly and professionally.
  2. Product Knowledge: Develop and maintain expertise on store products and services, offering recommendations and suggestions to enhance the shopping experience.
  3. Checkout Process: Efficiently process cash register transactions, handle customer payments, and provide accurate change.
  4. Store Operations: Assist with maintaining a clean and organized store environment, adhering to company standards and procedures.

Benefits:
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) retirement plan with company match.
  • A generous paid time off policy.

Estimated Salary: $42,000 - $62,000 per year, depending on location and experience.

About Family Dollar:

We are a leading retailer committed to providing affordable products and exceptional customer service to our communities. Our goal is to create a positive shopping experience for every customer, every day.



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