Dollar Store Customer Experience Specialist
3 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for delivering outstanding customer experiences and providing expert assistance with product selection and checkout processes.
Main Responsibilities:
- Customer Service: Provide exceptional customer service by greeting customers warmly, answering questions, and resolving issues promptly and professionally.
- Product Knowledge: Develop and maintain expertise on store products and services, offering recommendations and suggestions to enhance the shopping experience.
- Checkout Process: Efficiently process cash register transactions, handle customer payments, and provide accurate change.
- Store Operations: Assist with maintaining a clean and organized store environment, adhering to company standards and procedures.
Benefits:
- A comprehensive benefits package, including medical, dental, and vision insurance.
- A 401(k) retirement plan with company match.
- A generous paid time off policy.
Estimated Salary: $42,000 - $62,000 per year, depending on location and experience.
About Family Dollar:
We are a leading retailer committed to providing affordable products and exceptional customer service to our communities. Our goal is to create a positive shopping experience for every customer, every day.
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