Retail Sales Specialist

2 weeks ago


Chino, California, United States Tapestry Full time

Company Overview:
Since its inception in 1993, Kate Spade New York has embraced a vibrant, bold, and optimistic ethos. Today, it stands as a global lifestyle brand renowned for its exceptional range of handbags, ready-to-wear apparel, jewelry, footwear, home décor, and more.

With a rich heritage and a unique brand identity, Kate Spade New York celebrates the diverse communities of women who embody perfectly imperfect lifestyles. As part of the Tapestry portfolio, we are committed to innovation and inclusivity.

Position Summary:
The successful candidate will utilize their retail expertise to enhance the customer experience and drive sales.

Client & Service Expert:
Achieve personal sales targets while cultivating a deep understanding of our product offerings. Ensure exceptional customer service by delivering the ultimate Kate Spade experience and establishing personal connections with guests through effective selling techniques.

Brand Representation:
Communicate the Kate Spade New York aesthetic and brand philosophy to customers. Demonstrate a willingness to collaborate as part of a team.

Operational Responsibilities:
Execute operational tasks in alignment with company directives. Process all POS transactions accurately and adhere to visual merchandising standards to maintain store presentation.

Qualifications:
The ideal candidate will possess:

  • Strong sales and interpersonal skills
  • Prior experience in luxury retail preferred
  • Ability to multitask and prioritize effectively
  • A collaborative team spirit

Physical Requirements:
Must be available to work according to store schedules, including evenings and weekends. Ability to stand for extended periods and lift boxes weighing up to 40 pounds is essential.

Core Competencies:

  • Courage: Provide direct and actionable feedback; address challenges promptly.
  • Creativity: Generate innovative ideas and connect diverse concepts.
  • Customer Focus: Dedicate efforts to meet customer expectations and build trust.
  • Adaptability: Navigate change and uncertainty with ease.
  • Results Orientation: Consistently exceed performance goals.
  • Interpersonal Skills: Build effective relationships and manage high-tension situations.
  • Learning Agility: Quickly adapt to new challenges and seek improvement.

Kate Spade is an equal opportunity employer, committed to diversity and inclusion in the workplace. All employment decisions are based on qualifications without regard to any legally protected status.

For more information about our commitment to equity and inclusion, please visit our corporate website.



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