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Sales and Service Coordinator

2 months ago

Willow Grove, United States LVMH Full time
About the Role

We are seeking a highly motivated and customer-focused Sales and Service Coordinator to join our team at Sephora. As a key player in our mission to provide an exceptional shopping experience, you will support all aspects of sales and service initiatives, including paid services, events, classes, loyalty programs, cash handling, and training in your store.

Key Responsibilities
  • Supporting Sales and Service Initiatives: Ensure an exceptional shopping experience for every client.
  • Coordinating Paid Services, Events, and Classes: Coordinate paid services, events, and classes to drive sales and customer engagement.
  • Implementing Loyalty Programs: Support the implementation of loyalty programs to reward and retain customers.
  • Handling Cash: Responsible for cash handling, ensuring a smooth checkout process.
  • Training Store Team: Educate teams on service offerings, customer experience, and other key areas.
Qualifications and Experience

We are looking for a candidate with prior experience in retail sales and service, preferably in a coordinator role. You should have a passion for client service and teamwork, strong communication skills, and the ability to multitask. Additionally, you should be resilient and adaptable to changing store priorities, with flexible availability to work during peak retail hours.

About Sephora

Sephora is an equal opportunity employer and values a diverse and inclusive workplace. We are committed to providing reasonable accommodation in our recruiting processes to applicants with disabilities or other medical conditions. We will consider for employment all qualified applicants, including those with a criminal history, in a manner consistent with the requirements of all applicable federal, state, and local laws.