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Retail Sales Associate

2 months ago

Saint Joseph, Missouri, United States Trex Mart Full time
Job Title: Retail Sales Associate

About the Role:

The Retail Sales Associate is a vital member of the Trex Mart team, responsible for delivering exceptional customer service and ensuring a seamless shopping experience for our valued customers. As a Retail Sales Associate, you will be the face of our brand, working closely with customers to understand their needs and provide personalized solutions.

Key Responsibilities:

  • Customer Service: Provide fast, friendly, and courteous service to all customers, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Product Knowledge: Develop and maintain a thorough understanding of our products, including features, benefits, and applications, to effectively communicate with customers and make informed recommendations.
  • Store Maintenance: Maintain a clean and organized store environment, including the sales floor, stockroom, and customer areas, to ensure a positive shopping experience.
  • Inventory Management: Assist with receiving, stocking, and rotating merchandise to ensure accurate inventory levels and efficient stockroom operations.
  • Team Collaboration: Work collaboratively with other sales associates, management, and support staff to achieve sales goals, resolve customer issues, and maintain a positive store atmosphere.

Requirements:

  • Physical Demands: Prolonged standing, physical exertion to move, lift, carry, pull, or push heavy objects or materials, occasional stooping, bending, reaching, and climbing ladders or step stools.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with customers, colleagues, and management.
  • Teamwork: Ability to work collaboratively as part of a team, with a positive and flexible attitude.
  • Adaptability: Willingness to adapt to changing priorities, sales goals, and store needs.

What We Offer:

  • Competitive Hourly Rate: $15.00 per hour, based on experience.
  • Opportunities for Advancement: Career growth and development opportunities within the company.
  • Team Environment: Collaborative and supportive work environment with a focus on customer satisfaction.