Craft Event Manager
6 days ago
About the Role:
Michaels, a leading creative destination in North America, is seeking a Craft Event Manager to join our team. As a Craft Event Manager, you will be responsible for planning and coordinating events within our store, ensuring a stress-free, fun, and engaging experience for guests of all ages.
Key Responsibilities:
* Plan and coordinate multiple events at once, including children's birthday parties and other craft classes or events
* Engage with clients and deliver exceptional customer service, creating an environment of fun and creativity
* Demonstrate and instruct party participants in craft projects, perform face painting and other activities
* Facilitate and implement party add-ons such as goody bags, balloons, etc. to company standards
* Communicate events with clients and store team members, complete administrative tasks as needed
Requirements:
* 1-2 years of retail and/or customer service experience, preferably in event planning or coordination
* Excellent people skills, ability to handle job stress, and interact effectively with others
* Good communication skills, including written, verbal, and nonverbal communication, as well as listening skills
* Organizational skills, interpersonal skills, and creative problem-solving skills
Physical Requirements:
* Ability to remain standing for long periods, move throughout the store, and lift heavy boxes
* Regular bending, lifting, carrying, reaching, and stretching
Work Environment:
* Public retail store setting, climate-controlled areas, some stock rooms may not be climate-controlled
* Some outdoor work if assigned to retrieve shopping carts or while unloading trucks
Salary Range: $45,000 - $60,000 per year, depending on location and experience.
At Michaels, we strive to inspire our customers, cultivate confident leaders, and serve our communities by fostering an inclusive environment for everyone to learn, shop, and create. We offer a competitive salary, opportunities for personal and professional growth, and a dynamic work environment.
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