Sales Specialist

At Mattress Firm, we're committed to helping people sleep well to live well. As a Sales Specialist, you'll play a vital role in creating life-changing in-store experiences for our customers. With an extensive customer-centric retail sales training program, you'll empower customers to build their perfect sleep sanctuary.

The right mattress matters, and so does the right career. We offer excellent career growth opportunities through on-the-job training and development programs, including a performance-based bonus after six months of employment. Our award-winning talent development programs include an education path designed to support all new sales associates' learning proficiency for specialty retail.

We value diversity and inclusion, respect and integrity, customer focus, and innovation. If you're passionate about delivering exceptional customer service and have a strong desire to grow with a company that values its employees, we encourage you to apply.

Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment. We do not discriminate against any applicant or employee for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law.

In this role, you'll create an environment where the customer is always at the center by cultivating strong relationships. You'll provide technical and product knowledge information to customers and serve as a subject matter expert. Your goal will be to drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.

You'll maintain customer relationships during and after purchase, resolving customer issues and sending delivery reminders. You'll also maintain awareness of the competition, advertisements, and services offered by competitors. Finally, you'll leverage social media to positively impact brand awareness and increase sales.

We take pride in our purpose of helping people sleep well to live well. With over 2,400 stores nationwide and a team of more than 6,000 Sleep Experts, we've helped millions of people get better sleep. That's who we are and what we do.

The estimated salary for this role is $55,000 - $65,000 per year, based on industry standards and the location of the position. We offer a competitive benefits package, including medical, dental, prescription, and vision plans, as well as mental health and life resources. Additionally, you'll receive employee discounts on sleep products and accessories, and may be eligible for additional perks such as cell phone products and services, tickets to events and attractions, personal travel, electronics and appliance purchases, pet insurance plans, and mortgage loan rates.