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Client Engagement Specialist

2 months ago

Cerritos, California, United States MELA Group Full time
The Mela Group is seeking a dedicated Marketing Assistant to support and enhance our dynamic development efforts aimed at driving growth. This position requires in-person attendance at our Long Beach office, and currently, we do not offer remote work options. We provide both full-time and part-time opportunities for this role.

About Us

As a Corporate Consulting firm, we collaborate closely with leading Fortune 500 Companies. Our clients are experiencing rapid growth, allowing us to expand alongside them. Originating in San Diego, we have successfully extended our reach to various regions. Our culture emphasizes enjoyment in our work while achieving results.

Our established clients depend on us to enhance their campaigns, and thus, the Marketing Assistant will be tasked with:
  • Collaborating with the Marketing Coordinator and Sales Operations Manager to implement community outreach and marketing initiatives.
  • Keeping abreast of industry trends and competitive developments, regularly updating the sales and marketing teams on significant news and opportunities.
  • Managing customer inquiries to bolster sales growth and enhance brand visibility for our clients.
  • Educating consumers on the advantages of our services and assisting them throughout the enrollment process.
  • Working with the team to identify improvements in our marketing and sales strategies based on market insights.
Ideal Candidate Profile:
  • Driven, hardworking, and competitive.
  • Eager to learn and thrive in a fast-paced, growth-oriented environment.
  • Able to build and maintain strong client relationships.
  • A motivated team player with a professional demeanor.
  • Resilient in handling objections, rejection, and constructive feedback.
  • Possesses a sense of humor and enjoys a fun work atmosphere.
Essential Skills:
  • Strong analytical and presentation abilities with multitasking skills.
  • Ability to balance strategic thought with execution in a fast-paced setting.
  • Confident and outgoing personality.
  • Detail-oriented and organized.
  • Exceptional communication skills, both verbal and written.
  • Creative thinker with the ability to innovate.
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