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2 months ago

Nashville, Tennessee, United States Turnberry Associates Full time

About the Role:

The JW Marriott Nashville Hotel, owned and operated by Turnberry Associates, is seeking a skilled Beverage Specialist to join our team. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our guests.

Key Responsibilities:

  • Knowledge of all menu items and general hotel information
  • Respond to guest requests and concerns in a timely, warm, and energetic manner
  • Follow all proper cash, credit card, and room charge procedures
  • Use automated POS system to process guest orders
  • Ensure general cleanliness of work area in accordance with all health and safety standards
  • Prepare coffee and fresh juice bar beverages for guests
  • Perform additional duties and projects as assigned

Requirements:

  • Ability to speak, read, write and understand English
  • Professional demeanor appropriate for a luxury environment
  • Basic knowledge of upscale food and beverage
  • Previous barista experience preferred
  • Previous experience in guest-facing position preferred
  • Education: High school diploma preferred

Physical and Mental Demands:

  • Must be able to stand, walk, sit for prolonged periods of time
  • Must be able to bend, stoop, crouch
  • Must use hands to reach, grasp, handle, pull and push
  • Must have good near and far vision
  • Must be able to hear, talk, smell