Pest Control IT Specialist

4 days ago


Irving, Texas, United States Moxie Pest Control Full time

About the Position

We are seeking a seasoned IT Manager to oversee the day-to-day operations of our IT department at Moxie Pest Control. As a key member of our team, you will be responsible for managing the IT infrastructure, leading the IT team, and implementing IT strategies that align with the company's overall goals.

Main Responsibilities:

  • IT Infrastructure Management: Ensure the smooth operation of all hardware and software systems, including email systems, networks, and other systems.
  • Team Leadership: Manage and motivate a team of IT professionals to ensure excellent customer service and support.
  • Service Level Agreement (SLA): Collaborate with IT leadership to define and meet SLAs and Key Performance Indicators (KPIs).

Qualifications:

  • Minimum 2 Years Experience: Minimum 2 years of experience in a supervisory or managerial role within an IT helpdesk or technical support environment.
  • Certifications: Certifications such as ITIL, CompTIA A+, or HDI Support Center Manager (SCM) are a plus.
  • Excellent Problem-Solving Skills: Exceptional problem-solving and organizational skills, with a focus on strategic alignment and efficiency.

Benefits:

  • Total Rewards Package: Comprehensive medical coverage, 401K Plan, Long- and Short-term Disability Coverage, Paid Time Off, and more.
  • Company Perks: In Office, Remote, and Hybrid Work Environment, Monthly Company Events, Quarterly Service Projects, and Awards & Recognition.

Estimated Salary: $90,000 - $110,000 per year.



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