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Residential Cleaning Specialist

2 months ago


Hendersonville, North Carolina, United States Lake Pointe Landing Retirement Community Full time

Position Overview
The Residential Cleaning Specialist is responsible for providing a high standard of cleanliness and hygiene within the community, ensuring a welcoming environment for all residents. This role emphasizes a service-oriented approach, aligning with all relevant regulations and the standards set by Lake Pointe Landing Retirement Community.

Key Qualifications
- High school diploma or equivalent is required.
- Previous experience in a healthcare setting is advantageous but not mandatory.

Main Responsibilities
- Perform cleaning duties in designated areas efficiently, utilizing appropriate cleaning supplies:
- Maintain cleanliness in occupied and vacant units, patios, decks, common areas, offices, lobbies, elevators, lounges, public restrooms, laundry facilities, and dining areas.
- Execute tasks such as vacuuming, dusting, sweeping, mopping, scrubbing, and sanitizing surfaces, including windows and glass.
- Ensure cleaning carts are stocked correctly and report any shortages to the supervisor.
- Safely store all cleaning equipment and supplies.
- Notify supervisors regarding any maintenance or repair needs.
- Communicate any unusual resident behaviors or conditions to the supervisor.
- Address resident concerns or complaints promptly.

Additional Attributes
- A genuine passion for serving seniors is essential.
- Must demonstrate patience, tact, and a positive attitude, especially when dealing with challenging situations.
- Ability to make independent decisions when necessary.
- Work effectively with minimal supervision while maintaining professional relationships with colleagues and vendors.
- Uphold confidentiality regarding all sensitive information.
- Exhibit integrity and professionalism by adhering to the organization's Code of Ethics and completing all required training.

About Lake Pointe Landing Retirement Community
At Lake Pointe Landing, we are committed to fostering a vibrant lifestyle for our residents while providing a fulfilling work environment for our dedicated team members. We pride ourselves on creating a culture of trust, leadership, and ethical conduct, where our associates are encouraged to build meaningful relationships.

Our philosophy prioritizes the well-being of our residents, ensuring that respect and exceptional service are at the forefront of our operations. We believe in nurturing our residents' growth and engagement, allowing them to thrive within our community.

Every day, our team members strive to exceed expectations, understanding that going the extra mile leads to personal fulfillment and satisfaction.