Operational Support Specialist
3 weeks ago
Job Title: Operational Support Specialist
OverviewThe Operational Support Specialist will be responsible for handling key operational tasks, ensuring seamless execution of work orders, conducting investigative tasks to ensure accuracy and compliance, maintaining and updating Excel spreadsheets, and interacting with customers through various channels. This role requires strong communication and basic computer skills.
Estimated Salary: $50,000 - $60,000 per annum
Key Responsibilities:
- Create and manage work orders to support operational activities.
- Conduct investigative tasks to ensure accuracy and compliance.
- Maintain and update Excel spreadsheets for tracking and reporting purposes.
- Interact with customers via phone, email, and in person to address inquiries and provide support.
- Collaborate effectively within a team to achieve operational goals.
Requirements:
- High School Diploma required.
- Valid Driver's License required.
- Proficiency in Microsoft Word and Excel.
- Strong communication skills, both written and verbal.
- Ability to work effectively in a team-oriented environment
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