Patient Access Coordinator

1 day ago


Mount Clemens, Michigan, United States McLaren Health Care Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Access Representative to join our team at McLaren Health Care. As a Patient Access Representative, you will play a critical role in ensuring a smooth and timely registration process for our patients.

Key Responsibilities
  • Accurately and efficiently perform registration and financial functions via Electronic Medical Record (EMR) systems.
  • Greet patients promptly and provide a warm and friendly reception.
  • Collect and document demographic and financial information, and scan required forms into the medical record.
  • Direct patients to the appropriate setting, explaining and apologizing for any delays.
  • Maintain professionalism and diplomacy at all times, adhering to departmental standards.
  • Estimate and collect copays, deductibles, and other patient financial obligations.
  • Manage responsibilities within Compliance guidelines and Meaningful Use requirements.
  • Perform duties as assigned by Management.
Requirements
  • High school diploma or equivalent required.
  • 1-year experience in a customer service role or healthcare industry preferred.
  • Working knowledge of Windows, Excel, Word, Outlook, Cerner, EPIC, or other EMR systems preferred.
  • Medical terminology preferred.
About Us

McLaren Health Care is an equal opportunity employer committed to diversity and inclusion. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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