Senior Trainer REM

Job Summary

The Senior Trainer for Rail Equipment Maintenance (REM) is responsible for supervising trainees and training assistants, and developing, implementing, and managing successful training programs for Rail Equipment Maintenance department within Maintenance Division. This role involves creating and enhancing technical skills, maintaining appropriate certifications, and developing and delivering new curriculum training. The Senior Trainer will also oversee the implementation of core training requirements and monitor training effectiveness using an industry best practice tool, such as the Kirkpatrick Model. Additionally, the Senior Trainer will work with REM Department to address workforce concerns and develop strategies for alternative training methods. This role requires being onsite five (5) days per week. Ensure a commitment to safety through consistent and professional behaviors in performance of job requirements that demonstrate safety is a fundamental value that guides all aspects of our work. Perform related duties as required. Serve as a good steward of TriMet by regularly utilizing our transit system to maintain a strong and current understanding of customers' experiences and of TriMet's product and service offerings. Key Responsibilities

• Supervise and instruct journey workers and trainees in classroom and On-the-Job Training (OJT) sessions for initial and recurrent REM-related training requirements.
• Develop, or supervise the development of, and manage technical and recurrent training programs for REM employees, covering REM systems, transportation management, repair, troubleshooting, system safety, etc. Use industry standard curriculum models, such as ADDIE (Analyze, Design, Develop, Implement, Evaluate), to incorporate adult learning principles, evaluate and improve effectiveness of current training programs, and develop new training strategies, methods, and technologies required for optimum results.
• Oversee, lead, and advise external consultants, local educational institutions, training vendors, and internal training and development staff in design, development, implementation and evaluation of new and ongoing training programs, including continuous updates and improvement of training curricula, delivery methodology, and tools.
• Identify Key Performance Indicators (KPIs) and utilize best practice tools, such as the Kirkpatrick Model, to monitor training effectiveness. Prepare and present reports based on training data to management.
• Collaborate with management to identify workforce concerns. Develop and implement training strategies to address these concerns. Perform classroom, shop, and field training sessions and implement alternative training method strategies, such as eLearning, PC-based training, etc., when appropriate.
• Stay up to date with latest advancements in vehicle and systems maintenance technologies. Ensure training programs reflect these innovations.
• Foster and maintain working relationships with Universities, Colleges, and Institutions for training collaborations as needed.
• Monitor new and updated maintenance procedures and conduct assessments to determine training needs. Determine and incorporate related changes to current curriculum for orientation, preventive maintenance, preventive practice, systems on Type 1 through Type 6 LRVs, advancements in vehicle and system maintenance technologies, etc., or develop new curriculum. Develop curriculum and, ensuring complete lesson plans, goals, learning objectives, relevant training methods and defensible testing procedures. Ensure alignment with REM policies, SOPs, and statutory regulations.
• Coordinate and lead training for new REM employees. Schedule classrooms, equipment, and internal/external instructors for classes. Train new REM employees on TriMet rules, instructions, SOPs, and emergency procedures; upkeep current certifications for existing MOW employees.
• Maintain detailed records of trainees' attendance, performance, and progress. Deliver feedback to trainees' and determine areas of improvement. Provide feedback to management regarding trainees' performance and development needs.
• Prepare a multitude of learning aids; audio-visual, literature, OJT. Maintain catalog/library of current training materials and manuals accessible to REM employees.
• Using subject matter experts (SMEs) and analyzing position, modal, safety and agency-specific training needs, design, develop, recommend and implement core competency and technical training programs for REM employees.
Requirements

A minimum of a High School Diploma/ G.E.D. is required. An Associate's Degree in Electronics, Electrical Technology, Mechanical, Engineering Technology, or Training and Development is preferred. A Bachelor's Degree in Training, Adult Learning, Basic Education or Technical Relevance to REM disciplines is preferred. A minimum of four (4) years of experience are required.

Three (3) years of demonstrated skills in at least one REM discipline are required. One (1) year of developing and facilitating training programs is required. Possession of current/valid or ability to obtain Class "A or B" CDL issued by Oregon or Washington; ability to pass a driving record check meeting TriMet driving record standards. Or any equivalent combination of experience and training.

Selection Criteria

Candidates will be selected based at a minimum on the result of:
1. Application Review (please include: Cover Letter and Resume)
2. Panel Interviews
3. Reference Check

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