Hotel Administrative Specialist

4 days ago


Long Beach, California, United States Atrium Hospitality Full time

Job Overview

The Sales Coordinator position is an essential part of our hotel's administrative team, responsible for delivering exceptional support to sales and event operations.

The ideal candidate will possess excellent communication skills, be detail-oriented, and able to multitask effectively.

Key Tasks

  • Welcome guests and respond to phone calls in a professional and timely manner
  • Manage incoming lead information and reservation requests with precision
  • Ensure accurate record-keeping and reporting to maintain data integrity
  • Collaborate with sales teams on tasks such as initial billing inquiries and commission payments
  • Contribute to the development of RFP responses, proposals, contracts, BEOs, and meeting arrangements

Requirements

  • At least one year of experience in customer service or administrative roles
  • Prior experience in hotel sales offices is highly desirable
  • High School diploma or equivalent; Bachelor's degree in Business Administration or related field preferred
  • Proficiency in Microsoft Office applications

Perks

  • Daily Pay option for flexibility
  • Travel discounts at top brands like Marriott and Hilton
  • 401(k) plans for long-term growth
  • Comprehensive medical insurance for overall well-being


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