Technical Service Specialist
4 hours ago
ActionLink is seeking a skilled Service Engineer to join our team and contribute to the success of our clients. As a key member of our technical support team, you will be responsible for troubleshooting and repairing Sony professional video equipment, including broadcast cameras and monitors.
Key Responsibilities:
- Provide technical support to clients via phone and virtual means
- Diagnose and repair technical issues with broadcast equipment
- Configure and test new Sony products as required
- Develop and implement creative solutions to complex technical problems
- Collaborate with colleagues to achieve team goals and objectives
Requirements:
- Associate's degree or equivalent in electronics, electrical engineering, or a related field
- Minimum 5-8 years of experience in broadcast equipment repair and maintenance
- Proven track record of success in a fast-paced technical environment
- Strong communication and problem-solving skills
- Ability to work independently and as part of a team
What We Offer:
- Competitive hourly rate ($40-$45 per hour)
- Comprehensive benefits package, including medical, dental, and vision insurance
- 401(k) option with employer match
- Paid time off and holidays
Working Environment:
Our office/warehouse environment is fast-paced and dynamic, with a focus on delivering exceptional customer service and support.
Physical Requirements:
- Ability to lift 30 pounds
- Ability to sit and/or stand for extended periods
ActionLink is an equal opportunity employer and welcomes applications from diverse candidates.
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