Technical Service Specialist

4 hours ago


Paramus, New Jersey, United States ActionLink Full time

ActionLink is seeking a skilled Service Engineer to join our team and contribute to the success of our clients. As a key member of our technical support team, you will be responsible for troubleshooting and repairing Sony professional video equipment, including broadcast cameras and monitors.

Key Responsibilities:

  • Provide technical support to clients via phone and virtual means
  • Diagnose and repair technical issues with broadcast equipment
  • Configure and test new Sony products as required
  • Develop and implement creative solutions to complex technical problems
  • Collaborate with colleagues to achieve team goals and objectives

Requirements:

  • Associate's degree or equivalent in electronics, electrical engineering, or a related field
  • Minimum 5-8 years of experience in broadcast equipment repair and maintenance
  • Proven track record of success in a fast-paced technical environment
  • Strong communication and problem-solving skills
  • Ability to work independently and as part of a team

What We Offer:

  • Competitive hourly rate ($40-$45 per hour)
  • Comprehensive benefits package, including medical, dental, and vision insurance
  • 401(k) option with employer match
  • Paid time off and holidays

Working Environment:

Our office/warehouse environment is fast-paced and dynamic, with a focus on delivering exceptional customer service and support.

Physical Requirements:

  • Ability to lift 30 pounds
  • Ability to sit and/or stand for extended periods

ActionLink is an equal opportunity employer and welcomes applications from diverse candidates.


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