Customer Service Ambassador
1 week ago
About Family Dollar
At Family Dollar, we strive to deliver exceptional customer service and create a positive shopping experience for our customers.
The Role:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Family Dollar. This role is responsible for providing excellent customer service, ensuring a positive shopping experience that drives loyalty and retention.
Key Responsibilities:
- Greet Customers: Greet every customer in a friendly and welcoming manner, making them feel valued and appreciated.
- Assist with Merchandise Selection: Assist customers in selecting merchandise by providing product information, recommendations, and solutions to their needs.
- Cash Register Transactions: Complete cash register transactions accurately and efficiently, handling cash, credit card transactions, and other payment methods.
- Store Knowledge: Answer questions regarding store operations, policies, and procedures.
Requirements:
- Excellent Communication Skills: Effective communication skills to interact with customers, respond to inquiries, and resolve issues.
- Basic Math Skills: Basic math skills to handle cash transactions accurately.
- Physical Ability: Physical ability to stand for long periods, lift up to 25 pounds, and move around the store as needed.
What We Offer:
- Competitive Salary: $32,500 - $42,500 per year
- Opportunities for Advancement: Opportunities to advance within the company based on performance and availability of positions.
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