Hooters of America Restaurant Leadership Position
3 days ago
Hooters of America, LLC seeks a seasoned restaurant leader to oversee the day-to-day operations of its Palm Bay location.
This role involves managing various aspects of the business, including hospitality, guest satisfaction, safety, cleanliness, and atmosphere. The successful candidate will work closely with the General Manager to ensure efficient operations and adherence to company policy and standards.
The ideal candidate will be responsible for overseeing the selection and development of front-of-house and back-of-house employees, as well as managing their performance. Additionally, they will assist with general business administration tasks such as payroll, human resources, marketing, and financial reporting.
Main Responsibilities:- People Management:
- Performance Management and Development
- Hiring and Retention Strategies
- Leadership and Coaching
- Employee Training and Growth
- Customer Experience:
- Guest Service and Ambiance
- Guest Satisfaction and Feedback
- Food and Beverage Quality Standards
- Menu and Product Launches
- Financial Performance:
- Delivering Results-Oriented Outcomes
- Operational Planning and Execution
- Inventory Control and Profitability
- Standards and Compliance:
- Responsible Alcohol Service Practices
- Food Safety and Sanitation Protocols
- Hooters Girl Image and Brand Representation
- Facility Maintenance and Cleanliness
- Safety and Security Measures
- Additional Responsibilities:
- Scheduling and Staffing Management
- Proper Cash Handling Procedures
- Team Building and Morale Enhancement
- Vendor Relationship Management
- To-Go Service and Catering Operations
- Local Store Marketing and Grassroots Initiatives
- High School Diploma or Equivalent
- At least 2 years of experience in full-service restaurant management in a complex and fast-paced environment
- Completion of food safety and sanitation training
- Age 21 or older
- Familiarity with Microsoft Word and Excel
- General knowledge of full-service restaurant operations and the hospitality industry
- Strong organizational and planning skills
- Operational expertise in customer service and hospitality environments
- Coaching and leadership abilities
- Moderate mathematical computation skills
- Clear and concise communication skills, both verbally and written
- Ability to build relationships at all levels
- Confidentiality and discretion when handling sensitive information
- Adaptability in managing changing priorities
The estimated salary for this position is $60,000 - $80,000 per year, based on the title, job description, and location.
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