Installation Specialist
3 weeks ago
As an Installation Technician with DIRECTV, you will play a critical role in providing exceptional customer service and ensuring our customers receive the best possible experience with our products and services.
Key Responsibilities:
- Install and repair satellite equipment at customer locations
- Provide best-in-class customer service during installations and interactions
- Work with customers to promote DIRECTV as a premier service provider
- Verify all services are working and demonstrate, sell, and bill video service
- Work outside in various weather conditions while using and/or wearing appropriate safety equipment and following established safety practices and procedures
Requirements:
- A valid state driver's license, commercial license, or chauffeur's license, whichever is applicable, appropriate to weight and size of vehicle driven, dependent on state and federal licensing requirements
- Ability to work day, evening, or night tours; overtime, emergency call-outs, weekends, and holidays as required
- May require travel for out-of-area work, which may include overnight travel
- May require drug testing as mandated by state and federal requirements
- Ability to drive a vehicle with a manual gear shift
- Body weight must not exceed 275 pounds for assignments involving ladder climbing
Benefits:
- A competitive base wage range of $27.61 per hour + bonus (if applicable) + benefits
- A comprehensive benefits package, including medical/dental coverage, 401(k) plan, tuition reimbursement, and paid time off
- A free DIRECTV STREAM Premier Package, including HBO Max, Epix, Starz, NBA League Pass, and unlimited cloud DVR
- ~25% off AT&T Cell Phone Service
Additional Cash Award Details:
- $2,000 of the bonus paid upon successful completion of training
- In order to qualify for cash award payout, all milestones listed above must be met while in good standing with no Code of Business Conduct (COBC) violations and/or written disciplinary actions
About DIRECTV:
DIRECTV is a leading provider of entertainment and technology solutions, committed to connecting customers with the best in tech and entertainment. We're looking for talented individuals who share our passion for delivering exceptional customer experiences and are eager to join our team.
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