Customer Service Representative I
3 weeks ago
This is a great opportunity for individuals who are passionate about delivering excellent customer experiences. As a Customer Service Representative I at Peoples Bank, you will be the face of our organization, interacting with customers and employees to provide prompt, efficient, and friendly service.
Key Responsibilities:
- Processes all customer transactions accurately and efficiently.
- Owns and resolves customer issues in a timely manner.
- Engages customers to understand their needs and make appropriate product and service recommendations.
- Easily assists customers with routine questions and account maintenance requests.
- Opens and closes banking center (including end of day processing).
- Assists in daily operational activities of the banking center.
Requirements:
- High school diploma or equivalent.
- 1 year of customer service and/or sales experience preferred.
About Us:
We are a community-focused bank committed to delivering top-notch performance to our valued residents. Our core values of Stability, Integrity, Community, and Excellence drive us to build strong partnerships with our customers and communities.
We offer an extensive array of consumer, business, and wealth management solutions, alongside cutting-edge digital banking services. With 26 conveniently located Peoples Banking Centers across Northwest Indiana and Chicagoland, we uphold a tradition of excellence.
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