Patient Care Coordinator

3 weeks ago


Franklin, Tennessee, United States Care Now Full time

Job Summary:

We are seeking a highly skilled Patient Representative to join our team at CareNow. As a Patient Representative, you will play a vital role in ensuring the smooth operation of our urgent care clinics.

Key Responsibilities:

  • Check-in patients in a timely manner and ensure all Web Check-in procedures are followed.
  • Answer phone calls to the clinic and provide information or refer questions to others as needed.
  • Verify insurance timely and accurately.
  • Ensure the occupational client's preference card is followed and occupational procedures are completed.
  • Review all patient paperwork to ensure completeness and collect necessary insurance/demographic information.
  • Complete Daily Balance Checklist after each shift, including all forms of payment and documentation.

Requirements:

  • 1 year of clinical experience in a patient care setting is preferred.
  • Obtain BLS certification within 30 days of start required.
  • Strong customer service skills.
  • Ability to work with multiple computer programs.

About CareNow:

CareNow urgent care delivers quality, convenient, patient-centered urgent care with unparalleled service. Our physician-driven focus is centered on providing extensive resources and support to our dedicated clinical teams.

Why Work for CareNow:

We offer a wide range of benefits, including comprehensive medical coverage, dental and vision benefits, life and disability coverage, flexible spending accounts, and more. Our colleagues are committed to caring for the well-being of others, and we want your knowledge and expertise to join our team.

Equal Opportunity Employer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


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