Technology Director

At DAC International Inc, we are seeking a highly skilled Technology Manager to lead and develop our Engineering, Software Applications, and Technical Services resources. This role is responsible for designing, developing, and servicing new and existing products, as well as creating and testing product enhancements and redesigns.

1. Collaborate with upper management and product development teams to create and implement plans and objectives for the product roadmap and strategies for growth.
2. Work with stakeholders to identify and define specifications, analysis, test protocols, and statements of work for existing product developments and new projects.
3. Manage Product Development and Technical Service teams to ensure IT and Service projects are completed on time and up to company standards.
4. Establish project management and quality standards and methods that ensure on-time and in-scope delivery.
5. Ensure technical support resources are correctly scheduled, allocated, and communicated with all invested parties internal and external.
6. Implement regular internal reporting standards and distribution on all projects, revenue-based activities, and follow-ups to ensure full and complete knowledge sharing aimed at improving company quality of delivery and timeliness.
7. Conduct skills assessments, training, and initiatives to develop the project delivery team.
8. Monitor all project milestones and design of technical status reports. Ensure that risk is analyzed and mitigated for each project.
9. Collaborate extensively with operations, applications, sales, and technical support to improve process efficiencies and improve the quality of the company's products.
10. Assess and report progress in meeting department objectives.
11. Oversee and attend applicable events and conferences, as needed.

1. A bachelor's degree or higher in computer science, engineering, or IT-related field.
2. Project management experience (3+ years).
3. Demonstrated experience running revenue-generating support and service teams.
4. Managerial supervisory experience – preferably in an Engineering or manufacturing company.
5. Experience with motion control systems and machine drawings (CAD). Single point diamond turning experience (highly preferred).
6. A good understanding of CAD/CAM functionality and application.
7. Awareness of regulatory and safety rules and regulations.

Yearly Salary