Current jobs related to Caregiver Scheduler - Coronado, California - Comfort Keepers

Are you passionate about delivering exceptional care to seniors and older adults? Do you have a knack for building strong relationships and managing complex schedules? We're seeking a highly organized and compassionate Senior Care Specialist to join our team at Comfort Keepers.

Job Summary:

We provide uplifting in-home care for seniors and older adults who require a helping hand, a supportive companion, and day-to-day assistance in their home. As a Senior Care Specialist, you will be responsible for orchestrating, monitoring, and supervising the care and communicating care coordination details to all team members, other providers, and family members.

Key Responsibilities:

• Schedule shifts and hours 2 weeks or more in advance, by coordinating caregiver qualifications and availability to client's needs.
• Identify and address scheduling issues (i.e. call offs, no shows, etc.) and use independent judgment to evaluate alternative solutions and implement established policies for immediate resolution.
• Use independent discretion to manage work/schedule priority based on client/business needs and engage the proper resources to develop an effective and efficient schedule.
• Analyze, evaluate, and forecast current hours and staffing levels against established sales goals and make recommendations to aid in maintaining proper staffing levels.
• Assist with active recruitment, hiring, training and retention of the caregiving staff.
• Assist HR to ensure that all compliance requirements for the caregiver staff are met and maintained, including any state specific regulations that must be followed, as well as company implemented policies.

Requirements:

• High School diploma and 1-2 years related experience and/or training; or equivalent combination of education and experience. College degree in related field preferred.
• Scheduling minimum 1 year
• Answering multiple lines
• Care coordination for Seniors *a plus
• Requires proficiency in word processing and computer skills (Outlook, Office, Excel). *Will need to learn additional software including WellSky (ClearCare)
• Must possess above average human relations, customer service, problem-solving, and organizational skills.
• Must be able to work under time pressures and manage multiple demands simultaneously.
• Extreme attention to details is essential.
• Excellent telephone and communication skills are necessary.
• Must be a team player willing to share information and work cooperatively with other members of the management team and caregiving staff.

Benefits:

• 401(k) matching
• Flexible schedule
• Paid Training

Work Schedule:

• Monday to Friday
• On call
• Weekends as needed

Location:

Coronado, CA: Reliably commute or planning to relocate before starting work (Required)