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Restaurant Host/Hostess

2 months ago

Everett, Washington, United States Delta Hotels by Marriott Seattle Everett Full time

About the Role:

The Delta Hotels by Marriott Seattle Everett is seeking a skilled Restaurant Server to provide exceptional service to our guests. As a Restaurant Server, you will be responsible for ensuring prompt and courteous service to all restaurant guests, while maintaining a friendly, professional, and courteous demeanor at all times.

Key Responsibilities:

  • Provide excellent customer service, ensuring overall guest satisfaction and profit maximization.
  • Answer guest questions regarding menu items, describe ingredients, and make knowledgeable suggestions.
  • Communicate effectively in the English language, both in writing and verbally.
  • Add, subtract, multiply, and divide to accurately handle money, give correct change, balance till, and prepare cash drops.
  • Demonstrate proficiency with Point of Sale (Micros preferred) computer system or similar.
  • Serve alcohol responsibly.
  • Adapt to constantly changing situations and personalities, ensuring quality service to all guests.
  • Establish and maintain a positive professional relationship with co-workers to ensure efficient food and beverage service and overall guest satisfaction.
  • Acknowledge, understand, and abide by company programs, policies, procedures, and brand standards.
  • Present a professional appearance, wear appropriate uniform, and slip-resistant footwear according to the standards of the position and company policy.

Requirements:

  • High school diploma or equivalent.
  • One year food service experience.
  • Valid Food Handlers Permit required.
  • Valid Alcohol Server Permit required.

Physical Requirements:

The position requires the ability to exert up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. The position also requires the ability to exert well-paced mobility for up to 8 hours to escort guests to tables and move around the dining room, carrying large trays on a continuous basis throughout the shift.