Client Services Associate
4 weeks ago
Key Responsibilities
- Provide administrative support, including answering calls, managing contacts, and producing reports.
- Maintain and retain office files, ensuring compliance with firm and professional policies.
- Support marketing and client events, including newsletters, blogs, social media, and website updates.
- Conduct other administrative tasks and projects as needed.
- Send paperwork to clients using electronic signature systems, adhering to custodian compliance rules.
- Quality check and submit custodial items for processing, supporting Compliance to maintain an effective investment advisory compliance program.
- Conduct compliance program tests and perform other compliance-related tasks as assigned.
Advisory Support
- Engage and support weekly prep for client meetings, ensuring Advisory and Client Services teams are ready and prepped for upcoming client meetings.
- Support client onboarding requirements for financial planning and investment management applications.
- Prepare and produce back-office support demands for basic client account requests.
- Support back-office initiatives and/or core projects that support Advisory teams.
- Gather and prepare necessary information for advisory meetings with clients.
- Bachelor's degree.
- Pursuit of Financial Paraplanner Qualified Professional (FPQP) Certification preferred.
- 0-4 years of experience in a financial services firm with an emphasis in either client services and/or operations.
- Leadership experience demonstrated through reporting structure or special projects.
- Experience with investments and financial planning applications preferred.
- Experience working with various custodial platforms preferred.
At Hilltop Wealth Advisors, LLC, we value teamwork, integrity, and excellent communication skills. If you are a motivated and detail-oriented individual who can thrive in a fast-paced environment, we encourage you to apply for this exciting opportunity.
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