Enterprise IT Administrator

3 days ago


Windsor Mill, United States Omm IT Solutions Full time

As an IT Solutions Specialist at Omm IT Solutions, you will be responsible for managing our ServiceNow platform. This includes implementing and configuring the platform, as well as providing day-to-day monitoring and user support.

Responsibilities
  • Implement and configure ServiceNow Enterprise modules such as Incident, Problem, Change, Service Catalog, and Knowledge Management.
  • Customize workflows, forms, and interfaces using ServiceNow's configuration tools (Flow Designer, Workflow Editor).
  • Configure dashboards and reports for real-time monitoring and performance tracking.

The ideal candidate will have a strong understanding of IT service management (ITSM) processes and be able to collaborate with stakeholders to deliver enhancements that improve platform functionality and efficiency. Additionally, the selected candidate must be able to work on-site at any of the four locations: Woodlawn, MD, Frederick, MD, Durham, NC, or Lakewood, CO.

We offer a competitive salary of $120,000 - $180,000 per year, depending on experience.



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