Optical Customer Experience Representative
5 days ago
We are seeking a highly skilled and customer-focused Optical Sales Associate to join our team at EssilorLuxottica. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving sales growth.
Responsibilities:
- Create a personalized shopping experience for customers by providing expert advice on eyewear products
- Exceed sales targets by building and maintaining strong relationships with customers and identifying opportunities to upsell and cross-sell
- Work effectively in a fast-paced environment, utilizing optical prescriptions to recommend specific lenses and lens coatings
- Assist patients in selecting frames and coordinating frames with optical measurements, conducting measurements using appropriate optical tools and consulting with Optician as needed
Requirements:
- High school diploma or equivalent required
- 1+ year of retail or customer service experience preferred
- Familiarity with point-of-sale systems and basic math skills
- Ability to sell through effective use of sales skills and accountability for sales results
What We Offer:
At EssilorLuxottica, we offer a competitive salary range of $40,000 - $60,000 per year, depending on location and experience. Our comprehensive benefits package includes medical and dental insurance, 401(k) matching, and paid time off.
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