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Patient Care Coordinator

2 months ago

Highlands Ranch, Colorado, United States OnPoint Medical Group Full time
{"title": "Patient Care Coordinator", "description": "Job Summary

OnPoint Medical Group is seeking a highly skilled Patient Care Coordinator to join our team at OnPoint Internal Medicine at Ridgeline. As a key member of our front office team, you will be responsible for providing exceptional patient care and administrative support to our patients and clinical staff.

Key Responsibilities
  • Greet patients in a friendly and professional manner, either in person or over the phone.
  • Complete pre-visit planning, including contacting patients for updated insurance information and verifying patient records.
  • Register new patients and verify existing patient information.
  • Collect co-pays and payments as needed.
  • Answer inbound calls to schedule patients and serve as a liaison to clinical staff for patient inquiries.
  • Perform administrative duties to ensure a smooth patient visit, timely billing, and a clutter-free front office.
  • Make outbound calls to schedule appointments.
  • Maintain confidentiality and adhere to HIPAA guidelines.
  • Meet punctuality and attendance expectations.
  • Follow instructions and respond to management direction.
Requirements
  • High School Diploma or equivalent.
  • Strong computer skills.
Preferred Qualifications
  • Some college education in a medical, business, or accounting field.
  • Customer service experience.
  • Current CPR certification.
  • 1-2 years of experience in a business office or clinical environment.
  • Bilingual.
  • EMR experience with Athenahealth practice management system.
Benefits
  • Health insurance plan options for you and your dependents.
  • Dental and vision insurance for you and your qualified dependents.
  • Company-paid life insurance.
  • Voluntary options for short-term disability and long-term disability coverage.
  • AFLAC plans.
  • Eligibility for 401(k) after 6 months of employment with a 4% match that vests immediately.
  • PTO accrued.
Compensation

$19-$23 per hour.

", "lang_code": "en-US"}