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Product Quality Assurance Specialist

2 months ago

Cupertino, California, United States Apple Full time
About the Role

We are seeking a highly skilled Product Quality Engineer to join our team at Apple. As a key member of our Product Operations team, you will be responsible for ensuring the high quality and reliability of our products, particularly the iPhone.

Key Responsibilities
  • Lead and manage the Operations technical team during product development and high volume production.
  • Partner closely with Engineering throughout the lifecycle of development to enable operational success.
  • Develop test strategy for outgoing functional quality in mass production and service channels.
  • Develop custom test solutions/tools for assessing outgoing quality.
  • Monitor Outgoing Quality Control (OQC) and Customer Audit (CA) processes at OEM sites.
  • Develop triage process for customer-facing issues and lead technical failure analysis to support root cause analysis and issue resolution.
  • Debug Factory OQC/CA and Field Returns functional fails to identify gaps and improvement in outgoing test process.
Requirements
  • 3+ years of industry experience in one or more of the following disciplines: New Product Introduction/Test development/HW Design.
  • BS degree in Engineering or Computer Science.
Preferred Qualifications
  • MS degree in Engineering or Computer Science.
  • Exceptional ability to build relationships; clear, consistent communication; data-driven and results-oriented; enthusiastic and motivated.
  • Obsessively passionate, inquisitive, and self-starter, who seeks to pursue everyday problems in innovative ways.
  • Laser-focused on the smallest details and versatile with multiple programming languages like C, C#, Objective C, Swift, and Python.
  • Experience partnering with off-shore manufacturers, high volume production, and traveling to manufacturing sites.
  • Experience with hardware test development for manufacturing.
  • Good understanding of RF technologies and automation of RF signaling testers.
  • Excellent knowledge of statistics and statistical process control.
  • Clear and consistent communication, including exec-level presentation skills.
What We Offer
  • Comprehensive medical and dental coverage.
  • Retirement benefits.
  • A range of discounted products and free services.
  • Reimbursement for certain educational expenses, including tuition.
  • Discretionary bonuses or commission payments.
  • Relocation assistance.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.