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Retail Lead

2 months ago

Bloomington, United States The Normal Brand Full time
Job Overview

The Normal Brand is an expanding clothing company specializing in apparel and accessories available online and in numerous retail locations across the United States. We are seeking dedicated, personable, and results-driven Retail Leads. Each store offers a distinctive atmosphere where maintaining a clean, energetic, and enjoyable environment is crucial. Independent thinking and creativity are highly valued.

Key Responsibilities

  • Our mission is to enhance customers' experiences, promote our products, and enjoy the process.
  • Motivate and guide the team to provide outstanding customer service and achieve sales targets.
  • Drive retail sales and encourage suggestive selling to optimize revenue.
  • Oversee sales performance on the floor and restock as necessary.
  • Ensure the store and merchandise meet The Normal Brand's standards for cleanliness and presentation.
  • Train and inform the team about product details and features.
  • Assist the Assistant Store Manager and Store Manager with various initiatives.
  • Foster a safe and tidy environment for both customers and staff.
  • Promote respectful communication within the team.
  • Accountable for the security of the store.

Qualifications

  • Willingness to learn from feedback and tackle challenges in a dynamic setting.
  • Hardworking, collaborative, and goal-focused.
  • Friendly and approachable demeanor.
  • Team-oriented with a positive attitude.
  • Strong attention to inventory accuracy.
  • Ability to quickly adapt to new systems and procedures.
  • Flexible schedule, including availability for evenings, weekends, and holidays.
  • Part-time availability of 20-30 hours per week, with potential for full-time during peak periods.

Preferred Qualifications

  • Over 2 years of experience in retail management.
  • Background in the fashion or apparel sector.
  • Genuine passion for customer satisfaction.
  • Familiarity with Shopify and Shopify POS.
  • High level of integrity.
  • Strong sense of style.
  • Self-awareness and humility.
  • Exhibit qualities of being humble, hungry, and smart.

Perks

  • Hourly pay with bi-weekly compensation.
  • Opportunities for bonuses.
  • Employee discount on products.

Job Types: Part-time